Hendy commercial director Mark Busby is to leave the AM100 dealer group after more than 25 years with the business.
Busby announced his decision on LinkedIn, saying he was ready to use his automotive retail experience to help other organisations address operational challenges for car dealers.
He leaves Hendy at the end of September to go into consultancy. No details of his successor at Hendy Group are yet known.
Hendy commercial director Mark Busby is to leave the AM100 dealer group after more than 25 years with the business.
Busby announced his decision on LinkedIn, saying he was ready to use his automotive retail experience to help other organisations address operational challenges for car dealers.
He leaves Hendy at the end of September to go into consultancy. No details of his successor at Hendy Group are yet known.
“After more than 25 years, I’ve made the difficult decision to leave Hendy Group. It’s strange writing that sentence,” he said.
New challenge beyond Hendy
Busby said his next chapter would have a clear purpose based on solving problems he had encountered during his career in automotive retail.
“Because I’m ready for a new challenge, one with a clear sense of purpose: helping other organisations find solutions to the operational problems in the sector, the stuff I’ve spent my career working through from the inside.”
A hugely experienced motor retail leader, and well known in the industry, Busby has held wide-ranging responsibility across Hendy Group, including marketing, F&I, customer experience, compliance and project oversight.
As a member of the dealer group’s operations board, he has also supported new business integrations, operational change, process improvements and the introduction of governance and controls as Hendy has expanded through growth and acquisition.
Career spanning dealer operations
Busby has been Hendy’s commercial director since June 2016 and added the title of director of commercial operations in March 2023.
His previous positions at the group have included new car sales and group marketing director, CRM and marketing director, group sales development manager and general sales manager.
Busby is also a trustee of the Hendy Foundation, which provides financial support to charities and community organisations in areas served by the dealer group.
He said he remained focused on the immediate performance of the business before his departure. “I look forward to what comes next, and to staying connected with so many talented people, but for now it’s all about delivering a Q3 result!”
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