Warranty Solutions Group has strengthened its senior management team with a series of promotions and appointments as it continues to expand across dealer, OEM, corporate and direct to consumer channels.
The business said the changes reflect sustained double digit growth and increasing demand for data led aftersales solutions.
The leadership updates include the promotion of Josh Connor to field sales director and Phil Miskelly-Wise to OEM and corporate sales director.
Richard Gonzalez joins as corporate sales director, while Hayley Bergman has been appointed head of direct consumer sales.
Miskelly-Wise has been instrumental in developing strategic OEM and corporate partnerships, helping to expand WSG’s national presence.
The company said his promotion reflects his contribution to sustained commercial growth and corporate strategy development.
Connor moves into the field sales director role after leading WSG’s field sales operation.
The business said he has built “high-performing teams and long-term dealer relationships focused on profitability and customer experience”.
Gonzalez joins from GardX International, where he held senior roles including director of sales and deputy head of sales.
He previously held senior management roles within dealer groups, giving him experience across both retail and corporate automotive environments.
Bergman joins from Aston Barclay Vehicle Remarketing, where she was head of buyer experience.
She previously spent almost a decade in senior sales and customer services roles within Vauxhall and the Network Q remarketing network.
Consistency comes from investing in the right people
John Colinswood, chief executive officer at Warranty Solutions Group, said: “Our growth over the past few years has been strong, consistent and built on doing the basics exceptionally well.
“We are supporting almost 3,000 dealer partners across ICE, hybrid and EV products and have delivered circa 40% year-on-year growth, while maintaining service standards that are among the strongest in the UK warranty market.
“Even at scale, performance has not slipped.
“Our consistency only comes from investing in the right people. Phil, Josh, Richard and Hayley each bring deep sector experience and a clear understanding of the pressures facing dealers, OEMs and consumers.
“Strengthening our leadership team now ensures we continue to scale responsibly, support partners effectively and deliver the service standards the market increasingly expects.”