Workshop managers share concerns over potential MOT recall rule change

Staff
By Staff
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Workshop managers have expressed concern over the potential rule change that would introduce an advisory or automatic MOT failure for unresolved recalls.

Findings from an MOT Juice survey  based on the opinions of 207 MOT testers and workshop managers shows that just over two thirds are unaware of the potential changes.

Almost half (46%) of respondents said their workshops were not prepared to handle a surge in recall-related repairs. 35% said they were somewhat prepared, with only 18% feeling very prepared.

The majority of respondents (93%) believe customers would be upset if their vehicle failed its MOT due to an outstanding recall, particularly given the long wait times for warranty work at dealerships.

Plans to begin linking MOT outcomes to vehicle recalls were first announced in 2019, with Neil Barlow, DVSA head of MOT policy, stating: “DVSA will work with the Department for Transport to determine how the MOT system can be adjusted to cover outstanding safety recalls in the future.

“It would make logical sense where appropriate for the MOT to be aligned with the safety recalls system.” 

The Government is expected to move forward with these plans.

Industry opinion split on failing MOTs for outstanding recalls

Over two fifths of respondents (43%) said it should depend on the severity of the recall fault as to whether a vehicle should fail its MOT.

A further third believe it’s unfair to fail a vehicle for an outstanding recall, while just under a quarter support the new rule.

Nearly three quarters (72%) of MOT sites already inform customers about outstanding recalls, but 9% admitted they do not check at all.

Over two thirds (67%) of respondents support a system where customers are informed about recall warnings via the MOT database. 

Barry Babister, managing director at MOT Juice, said: “Our survey results reveal a cautious stance across the industry regarding the proposed change to classify unresolved recalls as MOT failures.

“A significant number of respondents, including those from main dealer groups as well as many independents, have expressed concerns about potential strains on service capacity and customer satisfaction.”

Babister said any changes to MOT regulation must be carefully evaluated for their operational impact.

He said: “We urge the Government to engage in thorough, industry-wide consultations to ensure that any new policies are both practical and considerate of the challenges faced by all in the industry at present.”

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