Hatfields Jaguar Hull and Lloyd Land Rover Carlisle took home the prestigious titles of overall Jaguar and Land Rover Retailer of the Year, respectively.
Hatfields was also recognised as Jaguar Retailer Group of the Year, while Sinclair secured the award for Land Rover Retailer Group of the Year.
Additional teams were commended for their excellence in customer care and performance across various categories, including client care, client experience, sales, most improved, financial services, new vehicle, approved used, fleet & business, and authorised repairer.
Patrick McGillycuddy, managing director of JLR, highlighted the importance of these achievements, stating: “As JLR strives to be more client-centric and brand led than ever before, it’s important to reflect on the accomplishments of our retailer partners who are key in delivering this.
“These teams provide an exceptional service and experience for our clients each day and together, we will continue putting our clients at the heart of everything we do. I’d like to personally thank our retailer partners for joining us on this journey, and for their dedication to elevating our great brands to new heights.”
Gareth Williams, managing director of Hatfields, expressed his appreciation after Hatfields Jaguar Hull was named Jaguar Retailer of the Year. “The Hatfields team of dedicated people deliver outstanding customer service and results once again, and my thanks go to everyone who contributed. My biggest thanks go to our clients for their continued support in giving positive feedback and endorsement of our approach. Here’s to continued success and exceptional service for the year ahead.”
Lloyd Land Rover Carlisle’s achievement as overall Land Rover Retailer of the Year was applauded by Rob Lindsay, franchise director at Lloyd Motor Group, who stated: “I am deeply grateful and immensely proud that the team has earned the Retailer of the Year award. Winning not just one but four awards is a remarkable achievement, reflecting the exceptional dedication and passion our team brings to work each day.
“These honours showcase our unwavering commitment to delivering excellence for our valued clients while upholding the high standards we set for ourselves. I want to express my heartfelt appreciation to every colleague at Lloyd Land Rover Carlisle whose tireless efforts and commitment to excellence have made these achievements possible.”
Pictured above: JLR UK managing director Patrick McGillycuddy (left) presents Land Rover Retailer of the Year Award to Lloyd Land Rover Carlisle’s head of business Stephen Trickett alongside Clare Balding.
Pictured below: Hatfields Jaguar Hull’s head of business Iain Towler recieves the award for Jaguar Retailer of the Year.