Arbury Motor Group has seen multiple sites recognised with Reputation’s Industry Leader Award, underlining the group’s focus on customer experience and digital reputation management.
Reputation provides AI-driven tools that help businesses monitor and manage their online presence, analysing customer feedback to deliver insights that support service improvements and growth.
The Industry Leader Award highlights businesses that place the voice of the customer at the centre of decision-making, measuring brands against sector standards for customer experience and digital presence.
The scoring framework includes review sentiment, response rates, listing accuracy, search visibility and overall brand reach across digital channels.
Several Arbury dealerships have now achieved the accolade for a second consecutive year.
Repeat recognition across network
The following sites retained their Industry Leader Award status:
• Arbury Peugeot Stourbridge
• Arbury Peugeot Leamington Spa
• Arbury Peugeot Nuneaton
• Arbury Peugeot Bromsgrove
• Arbury Nissan Bromsgrove
• Arbury Škoda Leamington Spa
• Arbury SEAT Stourbridge
• Arbury CUPRA Stourbridge
• Arbury Leasing
Additional sites recognised this year include:
• Arbury SEAT Solihull
• Arbury Peugeot Lichfield
The recognition reflects the group’s consistent approach to capturing and acting on customer feedback across its West Midlands retail network.
Arbury Motor Group, founded in 2000, represents Peugeot, Nissan, Škoda, Fiat, Abarth, Leapmotor, Seat and Cupra across Birmingham, Warwickshire and the wider West Midlands.
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