Average repair bills have reached a five-year high of almost £600 as affordability pressures lead many drivers to leave urgent work unfinished, according to Bumper data.
Analysis from AutoBI, Bumper’s business intelligence arm, found that in 70% of vehicle health checks where ‘red’ safety critical issues were identified, drivers did not authorise all recommended urgent work.
The AutoBI report shows the average repair bill has climbed to £597.48, up by 26% since 2021.
Average repair costs have increased steadily over that period, rising from £473.33 in 2021 to £512.35 in 2022, £550.13 in 2023 and £584.92 in 2024.
Bumper said affordability pressures are a key factor behind declining workshop conversion rates.
Among drivers who declined urgent ‘red’ work, 46% said they could not afford it while 33% said the repair itself was too expensive.
Nearly 60% seeking independents for lower servicing costs
Cost of living pressures are also affecting wider maintenance behaviour.
The report found 47% of drivers say household finances are affecting their ability to maintain their car.
Among those affected motorists, 38% said they are delaying recommended repairs, while 21% are skipping scheduled servicing altogether.
A further 47% of affected drivers said they are choosing not to approve advisory ‘amber’ items identified during vehicle health checks.
The report also highlights a shift in where motorists are choosing to carry out maintenance work.
Around 59% of drivers said they are moving towards independent workshops in search of lower costs, while 91% reported keeping their vehicles for longer.
Jack Allman, chief commercial officer at co-founder at Bumper, said: “Cost is still a critical decision factor for motorists and it’s worrying that so many drivers are having to leave urgent repairs unfinished because of affordability concerns.
“These figures underline the need for greater support to help drivers manage repair costs and get back on the road as swiftly and safely as possible.
“Dealerships must continue to balance competitive pricing with value-led propositions, transparent cost structures and flexible payment options to help drivers say yes to necessary work.”