Infor announced the general availability of Infor Velocity Suite, a complete offering of solutions and services to simplify process innovation and help customers stay agile, adaptable and innovative.
Built on the Infor Industry Cloud Platform, Infor Velocity Suite is designed to eliminate barriers to process innovation through a package of Infor technologies and services.
Infor Velocity Suite enables customers to realize greater business value as they:
- Diagnose: With Infor Process Mining, customers can diagnose process insights within the Infor CloudSuite to drill down into operational processes, identify non-conforming variants that diverge from standard process models and identify critical bottlenecks.
- Automate: With Infor Value+ solutions, customers can automate improvements found in the diagnose phase leveraging generative AI and robotic process automation (RPA) to remove manual tasks, deliver insights and provide critical insights and actions to automate tasks more efficiently.
- Optimize: Customers can leverage the Infor Value+ Catalog of pre-built industry use cases that combine Infor generative AI and process automation to deliver value in just days or weeks.
Included in the Infor Velocity Suite is access to Infor Value+, a catalog of industry-specific solutions that leverage technologies such as generative AI and RPA to deliver efficiency and value in weeks.
Infor reported that these offerings have delivered positive outcomes for its customers, such as saving thousands of hours of manual and repetitive tasks, 90%-plus faster issue resolution time for customer support issues and millions of dollars of additional profit margins.
Infor Value+ includes dozens of carefully curated solutions that address processes across finance, customer service, supplier management, and customer management. Infor Value+ solutions include:
- Enterprise Automation, which removes existing manual tasks for operational efficiency.
- Insights, which generates analytics and reporting to facilitate decision making.
- Advanced Workspaces, which consolidates essential information and actions tailored to the user’s role.