Automotive Management Live 2024 potted guide

Staff
By Staff
7 Min Read

Busy motor retail leaders will want to maximise their time spent at Automotive Management Live 2024 on November 13. So here’s a potted guide to help plan your day:

Where is Automotive Management Live 2024?
The UK’s leading event for car dealers is in Hall 10 of The NEC near Birmingham (postcode B40 1NT).

What time does Hall 10 open?
The doors to the Automotive Management Live exhibition, supported by premium sponsor Phyron, open at 9.30am and close at 4.30pm.

Where do I register?
We recommend that automotive managers register free in advance at the Automotive Management Live website to avoid any hold up getting in on the day.

What is there to see?
In Automotive Management Live 2024 there are four insight session streams (Aftersales, Digital & Technology, Sales and Strategy) with lots of expert speakers – see below – and the exhibition floor is home to more than 80 leading motor retail industry suppliers showcasing their latest products & innovations in fields such as artificial intelligence (AI), digital marketing, omnichannel retailing, self-service and much more. See exactly who at the Automotive Management Live website.

Can I meet with the National Franchised Dealers Association on the day?
Yes, the NFDA is a partner in Automotive Management Live again, and its team will be on hand to discuss industry issues and hear from dealerships about the challenges and opportunities they face.

Are there any exciting new car brands to see?
Certainly. There is an E-Street feature, sponsored by AffinityEV & Qmerit, which will feature the latest plug-in cars from BYD, Omoda, GWM Ora and Subaru, plus Innovation Automotive have a display in the exhibition hall showcasing the new Skywell EV brand which it is currently seeking franchisees for. 

How can I network on the day?
There are networking spaces and a café in the hall, plus space on the exibition floor to connect with innovative suppliers to identify the products and services that will boost a dealership’s performance. Registered senior managers and directors of AM100 dealer groups will also have access to the AM100 Lounge.

Is there Wifi at Automotive Management Live so I can catch up on work?
Yes all visitors to the NEC can connect to WiFi across the entire venue free of charge.

Below is the agenda for Automotive Management Live 2024 in a nutshell to help you plan your day. You can see the fully detailed agenda at the Automotive Management Live website.

Aftersales Stream

Session 1 – Winning battleground 2025 with customer service

Time 10am        Location: Theatre 1

Expert speakers: Kim Costello of Pinewood Technologies, Neil Addley of JudgeService

Session 2 – The 10x 1% improvements your workshops can make next week

Time: 10.30am    Location: Theatre 4

Expert speakers: Graeme Potts of Eden Motor Group, Steve Nash of the IMI, John Hogan of RWA Automotive

Session 3 – Why are your aftersales customers leaving you?

Time: 1.30pm      Location: Theatre 4

Expert speakers: Quentin Le Hetet of GiPA, Graeme Potts of Eden Motor Group, Maarten Bekkers of AutoChat

 

Digital & Technology Stream

Session 1 – Connected systems & unified data: Creating friction-free experiences for consumers

Time: 10am      Location: Theatre 3

Expert speakers: Graham Stokes of Keyloop

Session 2 – AI for car dealers: Practical solutions today, innovations for tomorrow

Time: 10.30am    Location: Theatre 2

Expert speakers: Sophie Birshan of Google, Johan Sundstrand of Phyron

Session 3 – Realising the benefits of customer experience technology investment

Time: 11.00am     Location: Theatre 3

Expert speakers: Tony Patterson of Concentrix, Rob Bailey of Omoda UK, Matthew Simpkins of Salesforce

Session 4 – Measuring marketing success in an omnichannel world

Time: 11.30am to 12.00pm       Location: Theatre 2

Expert speakers: Jeremy Evans of Marketing Delivery, Carly Keeler-Clappison of Ancaster Group, Charlotte Murray of Marketing Delivery

Session 5 – Ensuring brand promises in a feedback-first world

Time: 1.30pm     Location: Theatre 2

Expert speakers: Chris Lee and Stuart Mackintosh of Howards Motor Group, Peter Barrie and Declan Gregson of Reputation

 

Sales Stream

Session 1 – New cars are expensive – just deal with it!

Time: 11am        Location: Theatre 1

Expert speakers: Fraser Brown of MotorVise, Adam Derbyshire of Spirit Hyundai

Session 2 – The bright spark’s guide to making good profit from used EVs

Time: 11.30am               Location: Theatre 4

Expert speakers: Kevin Cartwright of Fords of Winsford, Sam Luscombe of Luscombe Motors, Jon Mitchell of Indicata, Nathan Tomlinson of Devonshire Motors

Session 3 – Perfect your value-added product strategy

Time: 1pm         Location: Theatre 1

Expert speakers: Mark Busby of Hendy Group, Craig Hepworth of Supagard, Steve Rowe of Vertu Motors

Session 4 – What a fleet customer wants

Time: 2pm         Location: Theatre 1

Expert speakers: Lorna McAtear of National Grid, Matthew Hammond of Altrad, Steve Openshaw of Eric Wright Group

Session 5 – The five essentials of good stock management

Time: 2.30pm      Location: Theatre 4

Expert speakers: Alex Jones of Carbase, Sam Luscombe of Luscombe Motors, Andy Whitehair of Autofinity

 

Strategy Stream

Session 1 – Cope with a keen-eyed regulator

Time: 12.30pm          Location: Theatre 2

Expert speakers: Adrian Dally of Finance & Leasing Association, Jerry Page of HR Owen, Andrew Smith of Paxen Group

Session 2 – Creating the sustainable dealership of the future

Time: 1pm         Location: Theatre 3

Expert speakers: Alison Jones of Stellantis, Richard Seaward of Sinclair Group, Jennifer Wilson of Auto Trader

Session 3 – Who’ll be next to run your dealership?

Time: 2pm         Location: Theatre 3

Expert speaker: John Tordoff of JCT600

Session 4 – Succeeding in a fast-changing brand landscape

Time: 2.30pm      Location: Theatre 2

Expert speakers: Simon Bisp of BYD, Vaughan Blackman of LSH Auto, Ian Plummer of Auto Trader, Steve Young of ICDP

 

Remember, attending Automotive Management Live 2024 is free of charge to dealer and OEM managers who register in advance.

 

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