A new Head of Operations, a Team Leader, an Analyst Developer and a UX specialist have been recruited to help support the business and continue delivering the high level of service our customers have become accustomed to.
Simon Daly has joined the company as Head of Operations for Arbitrate, subsequently moving up to the role of Operations Director of Bridgetech Automotive. Simon has a broad experience base which he has acquired in roles for companies such as Catalyst, Ansa and Independent Inspections. Most of his career has been spent in operational claims leadership roles, with the first eight years of his career being spent in the military.
Matt Davenport has joined as Team Leader for Arbitrate. Matt has previously worked at Slater Gordon Solutions Motor in the Service Provision Team. He is also a qualified mortgage adviser and has specialised in Second Charge Mortgages for the last three years, whilst working for Oplo/Tandem Bank.
Alex Edwards has also started at Bridgetech Automotive as Front End Developer. His experience includes running an electronics repair business called Silicon Repairs, which involved software development, electronics repair, and customer service. He brings that know-how and leadership capabilities to the team.
Robyn Waldron-Cooper is the newly appointed user experience specialist. Robyn’s skills include: cost management, project leadership, strategy, visual design, service design, prototyping, research, consulting, user journeys, wireframes, storyboarding, testing and usability, and project management. Robyn’s task will be to focus on the customer journey across our core platforms, with the goal of improving overall user experience and ease of use..
“Growth is our priority at the moment, and we are acutely aware that it can only be achieved if we have the right human resources in place”, explained Matt Porter, CEO and founder of Bridgetech Group. “Our new hires demonstrate our commitment to excellence and to bringing the best SaaS solutions to the credit hire, third party capture, claim defence and motor insurance sector more broadly.”
About the business: Bridgetech Automotive, part of Bridgetech Group, offers market-leading and award-winning technology and data analytics services to the automotive and insurance industries. Our mission is to deliver highly innovative solutions that drive down insurance indemnity spend, create unparalleled operating efficiencies and lower operating costs for our clients.
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